everything you need in one place

Help Centre

Account and billing help, cancellations and how to get started, all here. 

Can't find what you need? We're one email away.

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Accounts & Billing

Update payment details, view invoices, change membership.
Manage account

Cancellations & Refunds

Our policy in full, including what applies during your free trial.
See the policy

Privacy & Policies

Privacy Policy, Terms of Use, Cookie Policy & more.
View policies

New here? Two ways to begin

Start with Your Opening Practice

Optional, but recommended. Seven guided days so you know how Watch, Act, Reflect, Remember works for you before your ongoing practice begins.

Or go straight to Humeia

Prefer to skip the intro? Your daily practice is ready from day one of your membership, no need to do Your Opening Practice first.

Contact Us

Reach a real person for anything not covered here.

support@humeia.me

Help Us Build This

Something missing, confusing or just not working yet? Tell us, we're still building this and every message shapes what comes next.

support@humeia.me

common questions

Log into Humeia and Your Opening Practice is the first thing you'll see, it's included automatically from day one, no separate sign-up.

Use the Log In quick link at the top of this page, then forgotten details on the log in screen. 

No. Nothing is charged for the full 14 days. Cancel any time before it ends and you won't be billed. No link needed, purely informational.

 When your 14 day trial ends you wiill be moved automatically onto the plan you selected at sign-up and billed from that point on. You can cancel any time before then from Account & Billing.  You must be logged in to access this page.

Both your payment details and invoices are handled from your Account & Billing page. You must be logged in to access this page. 

Yes, both Membership pathways cost the same and share the same practice, only the examples differ. Email support@humeia.me to switch for now, a one-click option in Account & Billing is coming.

You can cancel any time, through Account & Billing. You must be logged into the site to access this page. Full detail on timing is in our Cancellations & Refunds policy

If you cancel your subscription, all your progress will be lost. We do not keep any details of your private work within Humeia.

One value and its paired habit, developed through twenty, two-minute practices a month. Optional depth grows with you as the practice does: a research page, a reading list and journal prompts when you want to go further. The Formation Companion keeps your responses and helps you grow. 

Linked at the bottom of the homepage or under Policies 

Email us directly, a real person reads every message, not a bot. support@humeia.me

Tell us, we're still building this and every message shapes what comes next. support@humeia.me 

person to person

Still stuck?

Write to us and we'll get back to you personally. support@humeia.me